Jamaica Salary Bank
Manager, Customer Service Monitoring and
Ministry of Science, Energy, Telecommunications and Transport • Customer Service Monitoring and Evaluation • GMG/SEG 2 • Pay Band 8
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Manager, Customer Service Monitoring and is a Jamaica public-sector job title mapped to GMG/SEG 2 Pay Band 8 and listed under Ministry of Science, Energy, Telecommunications and Transport within the Customer Service Monitoring and Evaluation department. This salary-bank profile consolidates the published salary range, increment points, and related classification details for researchers, applicants, HR teams, and payroll analysts. The published establishment count for this role is 1.
Current start$4,266,270
Current max$5,737,658
Grade / ScaleGMG/SEG 2
Salary change for the past five years
Start salary change
+$2,161,915
Start salary % change
+102.74%
Max salary change
+$3,236,242
Max salary % change
+129.38%
Circle marker = published starting salary
Square marker = published maximum salary
Green segment = increase from the prior published year
Amber segment = no change from the prior published year
Red segment = decrease from the prior published year
Salary details
| Year | Label | Start | Max | Change Value | % Change | Points |
|---|---|---|---|---|---|---|
| 2021 | Existing | $2,104,355 | $2,501,416 | Baseline year | -- | 8 |
| 2022 | With effect from 1/4/2022 | $3,332,803 | $4,482,249 |
Start: +$1,228,448
Max: +$1,980,833
|
Start: +58.38%
Max: +79.19%
|
13 |
| 2023 | With effect from 1/4/2023 | $3,770,761 | $5,071,254 |
Start: +$437,958
Max: +$589,005
|
Start: +13.14%
Max: +13.14%
|
13 |
| 2024 | With effect from 1/4/2024 | $4,266,270 | $5,737,658 |
Start: +$495,509
Max: +$666,404
|
Start: +13.14%
Max: +13.14%
|
13 |
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