Privacy Policy

Eprecus Website Privacy Policy Eprecus ERP

Last updated: November 2025

Your privacy matters to us. This Privacy Policy explains how Eprecus LLC ("Eprecus", "we", "us", or "our") collects, uses, stores, and shares personal information when you visit our website, interact with our marketing channels, contact our team, or participate in our events and related communications.

1. When this Privacy Policy applies

This Privacy Policy applies to individuals who:

• visit our website at https://eprecus.com and related public web properties;
• interact with our social media pages, digital campaigns, or marketing content;
• send us communications, or receive communications from us, about our events, products, or services; and
• attend or otherwise participate in webinars, meetings, demos, or events we organize or sponsor.

This Privacy Policy does not govern how customer data is processed inside the Eprecus ERP platform after a customer subscribes to our software and services. Platform-specific processing is handled under separate customer or service agreements and related privacy commitments.

2. Personal information we collect

2.1 Information you provide directly

The information we collect depends on how you interact with us. Personal information you provide directly may include:

• business contact information such as your name, job title, company, email address, phone number, country, and mailing details;
• inquiry, demo, sales, support, or event registration details;
• marketing preferences and communication opt-in or opt-out choices;
• the details of communications you send to us; and
• any other information you voluntarily choose to provide.

If you participate in a sales call, onboarding discussion, or online meeting with us, we may record audio, video, or transcripts for quality assurance, training, internal documentation, sales improvement, and operational analysis. Those transcripts may be processed using software-based tools, including AI-assisted systems, to improve our customer interactions and internal processes where permitted by law.

2.2 Automatically collected usage and device information

When you visit the website, we may collect technical and usage information automatically, including your IP address, browser type, operating system, device type, referrer pages, exit pages, session timestamps, visited URLs, click behavior, and approximate geolocation inferred from network data. This helps us secure the website, understand usage, improve performance, and tailor website experiences.

2.3 Information from other sources

We may receive personal information from advertising networks, social media platforms, business partners, event sponsors, analytics providers, payment processors, and lawful third-party data suppliers. We may combine data from these sources with information you provide directly to improve data accuracy, maintain records, personalize communications, and support marketing and sales activities.

3. Cookies and other technologies

We use cookies, pixels, session identifiers, analytics tags, and similar technologies to operate the website, remember preferences, understand engagement, improve performance, detect abuse, and support marketing attribution. Some of these technologies are essential for the website to function, while others support analytics or promotional activities. You can manage cookie preferences through your browser settings, although disabling some technologies may affect website functionality.

4. How we use personal information

We use personal information for legitimate business and operational purposes, including to:

• respond to inquiries, demo requests, contact form submissions, and event registrations;
• deliver product, service, and company communications;
• understand how our website and marketing channels are used and improve their effectiveness;
• personalize content, relevant offers, or service communications where allowed by law;
• support training, quality assurance, internal analysis, and sales process improvement;
• maintain the safety, integrity, and security of our website, systems, databases, personnel, and operations;
• perform testing, analytics, product development, and business planning;
• comply with legal obligations, respond to lawful requests, and enforce our agreements; and
• support mergers, acquisitions, restructurings, or other business transfers where permitted by law.

4.1 Advertising and marketing

We may work with advertising and marketing partners to measure campaigns, understand engagement, and deliver relevant messages across websites, social media, and other digital channels. These partners may use cookies, pixels, or similar technologies to understand how you interact with our content, subject to applicable law.

4.2 Social media features

Our website may include social media integrations or sharing features. If you use these features, the relevant social media network may collect information about your interaction according to its own privacy practices.

5. How we share personal information

We may share personal information with:

• affiliates or group entities that help us operate the business or deliver services;
• service providers such as hosting providers, CRM providers, analytics vendors, payment processors, support tools, AI-assisted sales enablement tools, and marketing partners acting on our instructions;
• event sponsors or co-hosts where you register for a joint event or download sponsored materials;
• advertising and social media platforms to support campaign measurement or audience delivery where lawful;
• government agencies, courts, regulators, or law enforcement where required by law; and
• buyers, investors, advisors, or successors in connection with corporate transactions.

We may also share information with other parties where you direct us to do so or provide consent.

6. Data retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including meeting contractual, legal, operational, tax, accounting, security, and reporting obligations; resolving disputes; preserving evidence; and preventing fraud or abuse.

7. Third-party links

Our website may contain links to third-party sites, tools, or services. We are not responsible for the privacy, security, or content practices of those third parties. You should review their policies separately before providing information.

8. Your privacy rights

Depending on your jurisdiction, you may have the right to request access to personal information we hold about you, request correction of inaccurate information, request deletion, request portability, object to certain processing, withdraw consent where processing is consent-based, or request restrictions on use. We will evaluate and respond to rights requests in accordance with applicable law.

9. Minors

Our website and public services are not directed to children under 18, and we do not knowingly solicit or collect personal information from minors through the public website. If you believe a minor has submitted personal information to us inappropriately, contact us and we will investigate and, where required, delete the information.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business operations, technology, legal obligations, or privacy practices. When we make updates, we will revise the "Last updated" date shown on this page.

11. Contact us

If you have questions, concerns, or requests related to this Privacy Policy or our privacy practices, contact us at:

• Email: [email protected]
• Support: [email protected]
• Phone: +1 (658) 218-0034

12. Supplemental region-specific requirements

12.1 EEA and UK

If you are located in the EEA or UK, our processing may be based on one or more lawful grounds, including consent, performance of a contract, compliance with legal obligations, and legitimate interests that are not overridden by your rights and freedoms. Where personal information is transferred internationally, we take reasonable steps to use appropriate safeguards consistent with applicable law.

12.2 California residents

California residents may have rights to know what categories of personal information we collect, the sources of that information, the purposes for which it is used, the categories of third parties to whom it is disclosed, and to request deletion or correction, subject to legal exceptions. California residents may also have rights related to opting out of certain sharing activities and to non-discrimination for exercising applicable rights.

To exercise California privacy rights, email [email protected] with sufficient information for us to verify your request and respond appropriately.

12.3 Canada

If you are a Canadian resident, our privacy practices are intended to align with applicable Canadian privacy requirements, including fair information principles recognized under Canadian law. Canadian residents may request access to, or correction of, personal information we maintain about them by contacting us using the details above.