Help Desk Officer
Ministry of Economic Growth and Job Creation • Information & Communication Technology • MIS/IT 4 • Pay Band 7
Help Desk Officer is a Jamaica public-sector job title mapped to MIS/IT 4 Pay Band 7 and listed under Ministry of Economic Growth and Job Creation within the Information & Communication Technology department. This salary-bank profile consolidates the published salary range, increment points, and related classification details for researchers, applicants, HR teams, and payroll analysts. The published establishment count for this role is 3.
Job details
The Help Desk Officer role appears in the Jamaica General Order establishment schedules under Ministry of Economic Growth and Job Creation. The salary-bank entry ties the job-title record to the matching salary scale so the public website can show the role profile, published pay progression, and historical changes over time.
- Organization: Ministry of Economic Growth and Job Creation
- Department path: Corporate Services Division > Information & Communication Technology
- Salary scale: MIS/IT 4
- Published establishment count: 3
Salary change for the past five years
Salary details
| Year | Label | Start | Max | Change Value | % Change | Points |
|---|---|---|---|---|---|---|
| 2021 | Existing | $1,710,225 | $2,032,920 | Baseline year | -- | 8 |
| 2022 | With effect from 1/4/2022 | $2,735,387 | $3,678,791 |
Start: +$1,025,162
Max: +$1,645,871
|
Start: +59.94%
Max: +80.96%
|
13 |
| 2023 | With effect from 1/4/2023 | $3,094,839 | $4,162,214 |
Start: +$359,452
Max: +$483,423
|
Start: +13.14%
Max: +13.14%
|
13 |
| 2024 | With effect from 1/4/2024 | $3,501,526 | $4,709,163 |
Start: +$406,687
Max: +$546,949
|
Start: +13.14%
Max: +13.14%
|
13 |

Comments