Jamaica Salary Bank
Director, Customer Service
Ministry of Science, Energy, Telecommunications and Transport • Customer Service • GMG/SEG 3 • Pay Band 9
Director, Customer Service is a Jamaica public-sector job title mapped to GMG/SEG 3 Pay Band 9 and listed under Ministry of Science, Energy, Telecommunications and Transport within the Customer Service department. This salary-bank profile consolidates the published salary range, increment points, and related classification details for researchers, applicants, HR teams, and payroll analysts. The published establishment count for this role is 1.
Current start$5,198,035
Current max$6,990,779
Grade / ScaleGMG/SEG 3
Salary change for the past five years
Start salary change
+$2,646,785
Start salary % change
+103.74%
Max salary change
+$3,958,145
Max salary % change
+130.52%
Circle marker = published starting salary
Square marker = published maximum salary
Green segment = increase from the prior published year
Amber segment = no change from the prior published year
Red segment = decrease from the prior published year
Salary details
| Year | Label | Start | Max | Change Value | % Change | Points |
|---|---|---|---|---|---|---|
| 2021 | Existing | $2,551,250 | $3,032,634 | Baseline year | -- | 8 |
| 2022 | With effect from 1/4/2022 | $4,060,697 | $5,461,186 |
Start: +$1,509,447
Max: +$2,428,552
|
Start: +59.16%
Max: +80.08%
|
13 |
| 2023 | With effect from 1/4/2023 | $4,594,306 | $6,178,830 |
Start: +$533,609
Max: +$717,644
|
Start: +13.14%
Max: +13.14%
|
13 |
| 2024 | With effect from 1/4/2024 | $5,198,035 | $6,990,779 |
Start: +$603,729
Max: +$811,949
|
Start: +13.14%
Max: +13.14%
|
13 |
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