Customer Service Officer
The Office of the Cabinet • Modernisation Programme Implementation Unit • GMG/SEG 1 • Pay Band 7
Customer Service Officer is a Jamaica public-sector job title mapped to GMG/SEG 1 Pay Band 7 and listed under The Office of the Cabinet within the Modernisation Programme Implementation Unit department. This salary-bank profile consolidates the published salary range, increment points, and related classification details for researchers, applicants, HR teams, and payroll analysts. The published establishment count for this role is 1.
Job details
The Customer Service Officer role appears in the Jamaica General Order establishment schedules under The Office of the Cabinet. The salary-bank entry ties the job-title record to the matching salary scale so the public website can show the role profile, published pay progression, and historical changes over time.
- Organization: The Office of the Cabinet
- Department path: Performance Management & Evaluation Branch and Evaluation > Public Sector Modernisation Division > Modernisation Programme Implementation Unit
- Salary scale: GMG/SEG 1
- Published establishment count: 1
Salary change for the past five years
Salary details
| Year | Label | Start | Max | Change Value | % Change | Points |
|---|---|---|---|---|---|---|
| 2021 | Existing | $1,640,253 | $1,949,746 | Baseline year | -- | 8 |
| 2022 | With effect from 1/4/2022 | $2,735,387 | $3,678,791 |
Start: +$1,095,134
Max: +$1,729,045
|
Start: +66.77%
Max: +88.68%
|
13 |
| 2023 | With effect from 1/4/2023 | $3,094,839 | $4,162,214 |
Start: +$359,452
Max: +$483,423
|
Start: +13.14%
Max: +13.14%
|
13 |
| 2024 | With effect from 1/4/2024 | $3,501,526 | $4,709,163 |
Start: +$406,687
Max: +$546,949
|
Start: +13.14%
Max: +13.14%
|
13 |
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