Customer Service Officer (Pension)
Ministry of Local Government and Community Development • Administration Unit • GMG/AM 1 • Pay Band 3
Customer Service Officer (Pension) is a Jamaica public-sector job title mapped to GMG/AM 1 Pay Band 3 and listed under Ministry of Local Government and Community Development within the Administration Unit department. This salary-bank profile consolidates the published salary range, increment points, and related classification details for researchers, applicants, HR teams, and payroll analysts. The published establishment count for this role is 1.
Job details
The Customer Service Officer (Pension) role appears in the Jamaica General Order establishment schedules under Ministry of Local Government and Community Development. The salary-bank entry ties the job-title record to the matching salary scale so the public website can show the role profile, published pay progression, and historical changes over time.
- Organization: Ministry of Local Government and Community Development
- Department path: Corporate Services Division > Pension & Leave Administration Unit > Pension & Leave > Administration Unit
- Salary scale: GMG/AM 1
- Published establishment count: 1
- General Order remark: Post(s) [# 53481] of Customer
Salary change for the past five years
Salary details
| Year | Label | Start | Max | Change Value | % Change | Points |
|---|---|---|---|---|---|---|
| 2021 | Existing | $853,412 | $1,014,438 | Baseline year | -- | 8 |
| 2022 | With effect from 1/4/2022 | $1,124,500 | $1,512,328 |
Start: +$271,088
Max: +$497,890
|
Start: +31.77%
Max: +49.08%
|
13 |
| 2023 | With effect from 1/4/2023 | $1,272,269 | $1,711,060 |
Start: +$147,769
Max: +$198,732
|
Start: +13.14%
Max: +13.14%
|
13 |
| 2024 | With effect from 1/4/2024 | $1,439,455 | $1,935,907 |
Start: +$167,186
Max: +$224,847
|
Start: +13.14%
Max: +13.14%
|
13 |
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