Customer Service Officer
Family Court • Family Court • GMG/AM 2 • Pay Band 4
Customer Service Officer is a Jamaica public-sector job title mapped to GMG/AM 2 Pay Band 4 and listed under Family Court within the Family Court department. This salary-bank profile consolidates the published salary range, increment points, and related classification details for researchers, applicants, HR teams, and payroll analysts. The published establishment count for this role is 2.
Job details
The Customer Service Officer role appears in the Jamaica General Order establishment schedules under Family Court. The salary-bank entry ties the job-title record to the matching salary scale so the public website can show the role profile, published pay progression, and historical changes over time.
- Organization: Family Court
- Department path: Family Court
- Salary scale: GMG/AM 2
- Published establishment count: 2
Salary change for the past five years
Salary details
| Year | Label | Start | Max | Change Value | % Change | Points |
|---|---|---|---|---|---|---|
| 2021 | Existing | $1,025,878 | $1,219,446 | Baseline year | -- | 8 |
| 2022 | With effect from 1/4/2022 | $1,370,094 | $1,842,625 |
Start: +$344,216
Max: +$623,179
|
Start: +33.55%
Max: +51.1%
|
13 |
| 2023 | With effect from 1/4/2023 | $1,550,136 | $2,084,761 |
Start: +$180,042
Max: +$242,136
|
Start: +13.14%
Max: +13.14%
|
13 |
| 2024 | With effect from 1/4/2024 | $1,711,060 | $2,301,186 |
Start: +$160,924
Max: +$216,425
|
Start: +10.38%
Max: +10.38%
|
13 |

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