Customer Service Assistant
Financial Investigations Department • Services Assistant • GMG/AM 1 • Pay Band 3
Customer Service Assistant is a Jamaica public-sector job title mapped to GMG/AM 1 Pay Band 3 and listed under Financial Investigations Department within the Services Assistant department. This salary-bank profile consolidates the published salary range, increment points, and related classification details for researchers, applicants, HR teams, and payroll analysts. The published establishment count for this role is 1.
Job details
The Customer Service Assistant role appears in the Jamaica General Order establishment schedules under Financial Investigations Department. The salary-bank entry ties the job-title record to the matching salary scale so the public website can show the role profile, published pay progression, and historical changes over time.
- Organization: Financial Investigations Department
- Department path: Corporate Services Branch > TF&OSS > Facilities & Office Services Unit > Services Assistant
- Salary scale: GMG/AM 1
- Published establishment count: 1
- General Order remark: Post(s) [# 54715] of Customer
Salary change for the past five years
Salary details
| Year | Label | Start | Max | Change Value | % Change | Points |
|---|---|---|---|---|---|---|
| 2021 | Existing | $853,412 | $1,014,438 | Baseline year | -- | 8 |
| 2022 | With effect from 1/4/2022 | $1,124,500 | $1,512,328 |
Start: +$271,088
Max: +$497,890
|
Start: +31.77%
Max: +49.08%
|
13 |
| 2023 | With effect from 1/4/2023 | $1,272,269 | $1,711,060 |
Start: +$147,769
Max: +$198,732
|
Start: +13.14%
Max: +13.14%
|
13 |
| 2024 | With effect from 1/4/2024 | $1,439,455 | $1,935,907 |
Start: +$167,186
Max: +$224,847
|
Start: +13.14%
Max: +13.14%
|
13 |
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