Customer Care Representative
Ministry of Science, Energy and Technology • Customer Affairs Branch • GMG/AM 3 • Pay Band 5
Customer Care Representative is a Jamaica public-sector job title mapped to GMG/AM 3 Pay Band 5 and listed under Ministry of Science, Energy and Technology within the Customer Affairs Branch department. This salary-bank profile consolidates the published salary range, increment points, and related classification details for researchers, applicants, HR teams, and payroll analysts. The published establishment count for this role is 3.
Job details
The Customer Care Representative role appears in the Jamaica General Order establishment schedules under Ministry of Science, Energy and Technology. The salary-bank entry ties the job-title record to the matching salary scale so the public website can show the role profile, published pay progression, and historical changes over time.
- Organization: Ministry of Science, Energy and Technology
- Department path: Government Electrical Regulator Department > Customer Affairs Branch
- Salary scale: GMG/AM 3
- Published establishment count: 3
Salary change for the past five years
Salary details
| Year | Label | Start | Max | Change Value | % Change | Points |
|---|---|---|---|---|---|---|
| 2021 | Existing | $1,229,060 | $1,460,966 | Baseline year | -- | 8 |
| 2022 | With effect from 1/4/2022 | $1,753,837 | $2,358,715 |
Start: +$524,777
Max: +$897,749
|
Start: +42.7%
Max: +61.45%
|
13 |
| 2023 | With effect from 1/4/2023 | $1,984,305 | $2,668,670 |
Start: +$230,468
Max: +$309,955
|
Start: +13.14%
Max: +13.14%
|
13 |
| 2024 | With effect from 1/4/2024 | $2,190,302 | $2,945,712 |
Start: +$205,997
Max: +$277,042
|
Start: +10.38%
Max: +10.38%
|
13 |
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