Jamaica Salary Bank
Customer Care Officer
Ministry of Finance and the Public Service • Customer Service Branch • GMG/AM 3 • Pay Band 5
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Customer Care Officer is a Jamaica public-sector job title mapped to GMG/AM 3 Pay Band 5 and listed under Ministry of Finance and the Public Service within the Customer Service Branch department. This salary-bank profile consolidates the published salary range, increment points, and related classification details for researchers, applicants, HR teams, and payroll analysts. The published establishment count for this role is 3.
Current start$2,190,302
Current max$2,945,712
Grade / ScaleGMG/AM 3
Salary change for the past five years
Start salary change
+$961,242
Start salary % change
+78.21%
Max salary change
+$1,484,746
Max salary % change
+101.63%
Circle marker = published starting salary
Square marker = published maximum salary
Green segment = increase from the prior published year
Amber segment = no change from the prior published year
Red segment = decrease from the prior published year
Salary details
| Year | Label | Start | Max | Change Value | % Change | Points |
|---|---|---|---|---|---|---|
| 2021 | Existing | $1,229,060 | $1,460,966 | Baseline year | -- | 8 |
| 2022 | With effect from 1/4/2022 | $1,753,837 | $2,358,715 |
Start: +$524,777
Max: +$897,749
|
Start: +42.7%
Max: +61.45%
|
13 |
| 2023 | With effect from 1/4/2023 | $1,984,305 | $2,668,670 |
Start: +$230,468
Max: +$309,955
|
Start: +13.14%
Max: +13.14%
|
13 |
| 2024 | With effect from 1/4/2024 | $2,190,302 | $2,945,712 |
Start: +$205,997
Max: +$277,042
|
Start: +10.38%
Max: +10.38%
|
13 |
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