Jamaica Salary Bank
Customer Care Assistant
Ministry of Labour and Social Security • Customer Service Branch • GMG/AM 1 • Pay Band 3
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Customer Care Assistant is a Jamaica public-sector job title mapped to GMG/AM 1 Pay Band 3 and listed under Ministry of Labour and Social Security within the Customer Service Branch department. This salary-bank profile consolidates the published salary range, increment points, and related classification details for researchers, applicants, HR teams, and payroll analysts. The published establishment count for this role is 6.
Current start$1,439,455
Current max$1,935,907
Grade / ScaleGMG/AM 1
Salary change for the past five years
Start salary change
+$586,043
Start salary % change
+68.67%
Max salary change
+$921,469
Max salary % change
+90.84%
Circle marker = published starting salary
Square marker = published maximum salary
Green segment = increase from the prior published year
Amber segment = no change from the prior published year
Red segment = decrease from the prior published year
Salary details
| Year | Label | Start | Max | Change Value | % Change | Points |
|---|---|---|---|---|---|---|
| 2021 | Existing | $853,412 | $1,014,438 | Baseline year | -- | 8 |
| 2022 | With effect from 1/4/2022 | $1,124,500 | $1,512,328 |
Start: +$271,088
Max: +$497,890
|
Start: +31.77%
Max: +49.08%
|
13 |
| 2023 | With effect from 1/4/2023 | $1,272,269 | $1,711,060 |
Start: +$147,769
Max: +$198,732
|
Start: +13.14%
Max: +13.14%
|
13 |
| 2024 | With effect from 1/4/2024 | $1,439,455 | $1,935,907 |
Start: +$167,186
Max: +$224,847
|
Start: +13.14%
Max: +13.14%
|
13 |
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